Privacy Policy

Last Updated: January 3, 2026

At TickerBuddy, we take your privacy seriously. This Privacy Policy explains what data we collect, why we collect it, how we store it, and your rights regarding your information.

1. Information We Collect

We collect the following types of information to provide our service:

  • Google User Data: When you sign in with Google, we collect your email address, name, and profile picture URL. This is used for authentication and account personalization.
  • Usage Data: We may collect anonymous data about how you use our extension and website to improve user experience.
  • Chart Data: When you analyze a chart, the image data is temporarily processed by our AI models.

2. Why We Collect It

We collect this data for the following purposes:

  • Authentication: To verify your identity and secure your account.
  • Service Provision: To provide you with credits, analysis history, and premium features.
  • Communication: To send you important service updates or support responses.
  • Payment Processing: To manage your subscription and credit purchases via our payment partners.

3. How We Store Your Data

We use industry-standard security measures to protect your data:

  • Secure Database: Your user profile and credit balance are stored in a secure, encrypted database.
  • Encryption: All data transmission occurs over secure SSL/TLS connections.
  • Token Management: We use secure JSON Web Tokens (JWT) for session management.

4. User Rights

You have the following rights regarding your data:

  • Access: You can view your profile data directly within the application.
  • Correction: You can contact us to correct any inaccurate information.
  • Deletion: You may request the deletion of your account and associated data by contacting support.

5. Third-Party Tools & Services

We use the following third-party services to operate TickerBuddy:

  • Google OAuth: For secure user authentication.
  • Razorpay: For processing payments. We do not store your credit card details on our servers.
  • OpenAI / LLM Providers: For generating AI chart analysis. Chart images are processed but not permanently stored by these providers for training purposes.

6. Contact Information

If you have any questions or concerns about this Privacy Policy, please contact us at:

Email: support@tickerbuddy.com



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