Privacy Policy

Last Updated: March 16, 2026

At Tickerbuddy, we take your privacy seriously. This Privacy Policy explains what data we collect, why we collect it, how we store it, and your rights regarding your information.

1. Information We Collect

We collect the following types of information to provide our service:

  • Personally Identifiable Information: When you sign in with Google, we collect your email address, name, and profile picture URL to personalize your account and credit balance.
  • Authentication Information: We use secure tokens stored in your browser to maintain your session.
  • Website Content (Screenshots): When you initiate an analysis via the Chrome Extension, a screenshot of your active tab is captured and sent to our secure server for AI processing. These screenshots are used strictly for technical study and education.

2. Our Data Protection Standards

In adherence to the Chrome Web Store User Data Policy, Tickerbuddy certifies the following:

  • No Data Selling: We do not sell or transfer your data to third parties for marketing or advertising purposes.
  • Purpose Limitation: We only use your data to provide the core technical analysis features of the Tickerbuddy extension.
  • No Credit/Lending Use: Your data is never used to determine creditworthiness or for lending purposes.

2. Why We Collect It

We collect this data for the following purposes:

  • Authentication: To verify your identity and secure your account.
  • Service Provision: To provide you with credits, analysis history, and premium features.
  • Communication: To send you important service updates or support responses.
  • Payment Processing: To manage your subscription and credit purchases via our payment partners.

3. How We Store Your Data

We use industry-standard security measures to protect your data:

  • Secure Database: Your user profile and credit balance are stored in a secure, encrypted database.
  • Encryption: All data transmission occurs over secure SSL/TLS connections.
  • Token Management: We use secure JSON Web Tokens (JWT) for session management.

4. User Rights

You have the following rights regarding your data:

  • Access: You can view your profile data directly within the application.
  • Correction: You can contact us to correct any inaccurate information.
  • Deletion: You may request the deletion of your account and associated data by contacting support.

5. Third-Party Tools & Services

We use the following third-party services to operate Tickerbuddy:

  • Google OAuth: For secure user authentication.
  • Cashfree Payments: For processing payments. We do not store your credit card details on our servers.
  • OpenAI / LLM Providers: For generating AI chart analysis. Chart images are processed but not permanently stored by these providers for training purposes.

6. Contact Information

If you have any questions or concerns about this Privacy Policy, please contact us at:

Email: support@tickerbuddy.in



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